Cancel Membership
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How do I cancel my membership?
You can cancel your membership at any time by logging in to the site using your Username and Password then clicking "My Account" then "Cancel Membership".
If you have forgotten your Username or Password you can have this resent by clicking the "Forgotten Password " link on the site login page.
Top If I cancel my membership will I receive a refund?
We allow users to try the site before deciding to pay to contact other members, we do not offer refunds on part used memberships.
Top Can I put my membership on hold?
You cannot put your membership "on hold" however you can set your profile as "Hidden", this removes you from the search results however you will stay in members favourites if already added and messages you have sent and received will still be readable.
Top If I cancel my membership, can I re-activate it when I want?
If you cancel your membership your are completely removed from our systems. We do not retain your records in an inactive status like other sites do, as this is a contradiction of the the act of cancelling.
Top If I cancel my membership will I stop getting e-mails from you?
Once your membership is cancelled you will not receive any emails from us. Please note you can stop emails without having to cancel your membership.
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